The Arms Of Hope Charitable Trust is a non profit organisation committed to creating social impact through awareness programmes, community initiatives, and charitable activities. Every donation is made voluntarily and is intended to strengthen the causes and programmes undertaken by the Trust. Since contributions may be directed towards active social initiatives, refunds are considered only in specific situations. Each request is reviewed carefully using the transaction details and supporting information provided by the donor.
A refund may be considered when the same donor has accidentally completed more than one payment for the same intended purpose. The donor must provide the relevant transaction details so that the duplicate payment can be identified and verified.
A donor may request a refund when an incorrect contribution amount was entered due to a genuine error during the payment process. The request must clearly mention the intended amount, the amount paid, and the related transaction details.
A refund request may be considered when a payment was completed without the donor’s knowledge or consent. Such requests remain subject to verification, and additional information may be required before a decision is made.
The donor must send the refund request by email to thearmsofhopecharitabletrust@gmail.com. The request should include the donor’s full name, contact details, transaction ID, donation date, amount contributed, and a clear explanation for requesting the refund. Complete information will help the Trust review the matter accurately and avoid unnecessary processing delays.
Every refund request is reviewed individually based on the reason provided and the available transaction records. Approval remains at the discretion of The Arms Of Hope Charitable Trust after completing the necessary verification.
When a refund request is approved, the amount will usually be processed within seven to ten working days. The approved amount will be credited through the original payment method used for the donation.
Payment gateway fees or transaction charges may be deducted from the refundable amount wherever applicable. The Arms Of Hope Charitable Trust does not accept responsibility for delays caused by banks, card providers, payment gateways, or other financial institutions.
The Arms Of Hope Charitable Trust reserves the right to revise or update the Refund Policy whenever required. Any revised terms will become effective once they are published on the website.
For questions concerning donations or refund requests, please contact:
Organisation Name
The Arms Of Hope Charitable Trust
Email Address
info@thearmsofhope.org.in
Phone And WhatsApp
+91 9112911011
